FAQs
Good questions. Clear answers.
Find the practical details before your next game.
Do I need a membership?
No. The centre uses a pay-to-play model. Create a free account to book your court or program.
How much does court play cost?
$10 per person, per hour. Off-peak play is $5 per person, per hour on weekdays before 4 pm and after 10 pm.
How do I start if I’m completely new?
Start with a Learn to Play group lesson. Explore lessons →
I’ve played other racquet sports. Where should I begin?
A few lessons can help you learn pickleball-specific rules and techniques. If you already know the rules, beginner to 3.0 open play can help you gauge your level.
How do I find players?
Join the centre’s WhatsApp community or the Facebook group “VPC Player Connect”. Ask the centre for current joining details.
When are the courts open?
Courts are open 24/7 with an active booking. Contact the centre to confirm current staffed hours.
How do I get in after hours?
Open your booking in the app or browser, choose View details, then Unlock door. Each player needs an account and their own equipment. Read the full access guide →
What is the cancellation policy?
48 hours for private bookings, open plays, and court reservations; 7 days for leagues, programs, and events; 30 days for large events, corporate bookings, and block bookings.
How much are private lessons?
$75 per hour, plus $10 for each additional person, up to four people total. Contact the coaching team to arrange a lesson.
Do you offer private and group lessons?
Yes. Group lesson schedules are available through your free Playbypoint account. For private coaching, tell us your goals and preferred times.
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